Effective Date: August 13, 2024
Soulmate Vision ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (https://soulmatevision.com) or use our services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Contact Information: Your name, email address, phone number, and other contact details that you provide when you sign up for our services, subscribe to our newsletter, or contact us.
- Payment Information: Payment details, such as credit card information, when you make purchases through our Service.
b. Non-Personal Information:
- Usage Data: Information about your interactions with our website, including IP address, browser type, device type, operating system, referring URLs, pages viewed, and the date and time of your visit.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your use of our Service. Cookies are small data files that are stored on your device. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Service: We use your information to operate, maintain, and enhance our Service, including processing transactions and providing customer support.
- To Communicate with You: We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to our Service. You can opt out of receiving promotional emails by following the unsubscribe instructions included in those emails.
- To Personalize Your Experience: We use cookies and other tracking technologies to personalize your experience on our website, such as remembering your preferences and providing tailored content.
- To Analyze and Improve Our Service: We analyze usage data to understand how our Service is used and to identify trends, monitor performance, and make improvements.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our Service, such as payment processors, hosting providers, and email marketing services. These service providers are required to protect your information and use it only for the purposes we specify.
- With Legal Authorities: We may disclose your information if required by law, such as in response to a subpoena or court order, or to protect our rights, property, or safety, or that of our users or the public.
- In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at support@soulmatevision.com.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@soulmatevision.com.